Transform your customer support
Savena's AI-powered chat widget handles common questions automatically while seamlessly escalating complex issues to your human agents. Perfect for startups, SaaS, and e-commerce.
Connect Instagram, Facebook, and WhatsApp to unify all customer conversations in one place.
Everything you need for modern customer support
From AI-powered responses to seamless human handoffs, Savena has you covered.
AI-Powered Responses
GPT-4 handles common questions instantly, reducing response times and improving customer satisfaction.
Seamless Escalation
Complex issues are automatically escalated to human agents with full context and conversation history.
Analytics & Insights
Track performance, identify common issues, and optimize your support strategy with detailed analytics.
Easy Integration
One line of code to embed. Connect Instagram, Facebook, and WhatsApp. Works on any website with customizable branding.
Enterprise Security
Industry-standard encryption and security practices. Your customer data is always protected.
Multi-Channel Support
Connect Instagram, Facebook, WhatsApp, web chat, and email — manage everything in one inbox.
Meet customers on their favorite platforms
Connect Instagram, Facebook, and WhatsApp to manage all conversations in one place.
Manage DMs and comments from your Instagram business account directly in Savena.
- Direct messages
- Comment replies
- AI-powered responses
Handle Facebook Messenger conversations and page comments in one unified inbox.
- Messenger chats
- Page comments
- Unified conversations
Connect WhatsApp Business to provide fast, personal support where your customers are.
- Business messaging
- Rich media support
- Template messages
How it works
Get started in minutes with our simple 3-step process.
Install the widget
Add one line of code to your website. The chat widget appears instantly and starts working.
Savena handles conversations
Our AI assistant Savena answers common questions automatically, learning from your knowledge base and past conversations.
Escalate when needed
Complex issues are seamlessly handed off to your human agents with full context and history.
See it in action
Try our chat widget right here on this page. Click the chat button in the bottom right corner!
Live Chat Demo
Experience the power of our AI-powered chat widget. Ask questions, get instant responses from Savena, and see how seamlessly it works.
- Instant AI responses from Savena
- Real-time messaging
- Mobile responsive
- Customizable design
Hi! How can I track my recent order?
2:14 PM
Hi! I can help with that. Could you provide your order number or the email you used to place the order?
2:14 PM
Sure, it's #12345
2:15 PM
I've found your order! It shipped yesterday and is expected to arrive by Thursday. You can track it at tracking.example.com. Anything else I can help with?
2:15 PM
Simple, transparent pricing
Start free, scale as you grow. No hidden fees, no surprises.
Starter
- 1,000 conversations/month
- AI-powered responses
- Basic analytics
- Email support
Pro
- 10,000 conversations/month
- Advanced AI customization
- Advanced analytics
- Priority support
- Custom branding
- API access
Enterprise
- Unlimited conversations
- Custom AI training
- Dedicated support
- SLA guarantees
- On-premise option
- Custom integrations
Frequently asked questions
Everything you need to know about Savena.
How quickly can I get started?
You can have Savena up and running in under 5 minutes. Just add one line of code to your website and the chat widget will appear instantly.
How does Savena learn about my business?
Savena learns from your knowledge base, FAQ pages, and past customer conversations. You can also train it with specific responses and company information.
Can I customize the chat widget design?
Yes! You can customize colors, fonts, positioning, and even add your company logo. The widget seamlessly integrates with your brand.
What happens when Savena can't answer a question?
Complex questions are automatically escalated to your human agents with full conversation context. Your team can take over seamlessly.
Is my customer data secure?
Absolutely. We use industry-standard encryption and security practices. Your customer data is never shared with third parties and is stored securely.
Can I integrate with my existing tools?
Yes! Savena integrates with Instagram, Facebook, WhatsApp, popular CRM systems, help desk tools, and messaging platforms. We also provide a robust API for custom integrations.