Trigger Workflow Step

The Trigger Workflow step starts another workflow from within the current one. Use it to break complex automations into reusable building blocks that can be shared across multiple workflows.

When to use this step

Use this step when multiple workflows share a common sequence (like data collection or a satisfaction survey), when a workflow becomes too large to manage easily, or when you want different entry points into the same process.

Configuration

• Workflow — the published workflow to trigger, selected from a dropdown
• Starting step — optionally start at a specific step within the target workflow instead of the beginning

Starting at a specific step

By default the triggered workflow starts from its first step. You can optionally specify a step within the target workflow to start from. This is useful when you want to skip the initial steps of a shared workflow — for example, if the parent workflow has already collected the data that the first few steps of the target workflow would collect.

Output paths

Single output path that continues after the triggered workflow completes. The parent workflow resumes from this point.

Example use cases

• Trigger a shared "collect customer details" workflow from both a sales and support workflow
• Trigger a satisfaction survey workflow at the end of multiple different resolution paths
• Break a complex onboarding flow into smaller, maintainable workflows that are easier to update