We use analytics to understand how visitors use the site. Session recordings are disabled by default and will only be enabled if you opt in.
S
Savena

WhatsApp Business

Last updated 2026-04-01

Connect your WhatsApp Business account to Savena to manage WhatsApp conversations alongside your other channels.

Requirements

  • A Meta Business account
  • A phone number that can receive SMS or calls for verification
  • WhatsApp Business API access (Savena guides you through the setup)

Setup process

Go to Settings → Channels → WhatsApp and follow the guided setup. You will be asked to verify your phone number and connect your Meta Business account. Once complete, WhatsApp messages will appear in your Savena inbox.

WhatsApp has specific messaging policies, including a 24-hour customer service window. Outside this window, you can only send pre-approved template messages.

Still need help?

Can't find what you're looking for? Our support team is here to help.

Contact Support