Public Chat Page

Every workspace has a public chat page at savena.ai/chat/your-workspace-id. The page loads your chat widget in embedded mode so visitors can start a conversation without you needing to install the widget anywhere. Use it for QR codes on packaging, links in email signatures, or as a lightweight contact page for businesses that do not have a website.

Where to find your link

Go to Settings → Channels → Chat Widget → Installation. The "Share a direct chat link" card shows your public chat URL with a copy button.

How it looks to visitors

The page renders your widget in embedded mode using your configured branding — primary color, logo, welcome message, and conversation starters. Visitors land directly in the chat with no other distractions. The widget behaves the same as on your website: AI agent replies, workflow triggers (where applicable), and operator escalation all work normally.

Use cases

• Add a QR code on physical packaging, receipts, or signage that opens the chat
• Link to it from email signatures and social bios for one-click support
• Use it as your contact page if you do not have a website yet
• Share a direct support link in customer follow-ups